Privacy & Cookie Policy


Privacy Policy

Who is processing your data?

Shakspeare Glass Ltd is collecting and processing your data. We collect personal data from you when you register to join our mailing list to receive newsletters, book a teaching class or have chosen other information you wish to receive from us, or buy a product from our web site. This information is protected by UK data protection law.

What data is involved? 

We may ask you to provide us with details such as name, address, postcode, phone numbers and email address along with a choice of information you would like us to contact you about. Some fields are optional but certain fields are mandatory.We may also ask you to provide us with dietary requirements if you are attending a lesson.

Information that you provide by filling in forms on our site includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion we have sponsored or which is featured on our site, and when you report a problem with our site.

If you contact us, by email or letter, we may keep a record of that correspondence for the purposes of fulfilling a contract as defined in your initial contact.

How is your information used?

We may use your information to:

  • process orders that you have submitted;
  • to carry out our obligations arising from any contracts entered into by you and us
  • send you information about our our artists and artworks for sale, and any other information you have requested.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

What is the purpose of processing the data?

The data we collect from you is important to understand our customer requirements e.g. what you are interested in and want to hear more from us about. It also helps us to understand our site user and customer base and allows us to send you information regarding our website or Shakspeare Glass Ltd policy changes, such as modifications to our Terms & Conditions.

Sharing your personal data

We do not share your personal information with third parties or send you Shakspeare Glass communication unless we have received prior consent — you must have given us your consent to do so by ticking the relevant check box when you subscribed to our mailing list or filled in the relevant paper form.

Your personal data will be treated as strictly confidential, and will be shared only with those companies we use to fulfil your contract with us e.g. postal services or couriers, or Mailchimp. We use MailChimp to deliver our e newsletter. For more information, please see MailChimp’s privacy notice.

What are the outcomes of data processing?

You receive only information that you have expressly agreed to receive when subscribing to our mailing list, enrolled in a class, or bought from us. If you have enrolled in a class we may contact you with information regarding times, health and safety, attendance.

How can I change, unsubscribe or delete my information?

You can opt-out from our communications by clicking on the ‘unsubscribe’ link at the bottom of any electronic communication you receive from us.

Alternatively, if you prefer, you may contact us at any time by emailing sales@shakspeareglass.co.uk. Your information will be deleted permanently within 1 week of making your request. You are welcome to sign up again at a later date if you choose.

How can I exercise my rights?

It is your right to contact any data controller (such as Shakspeare Glass) to request information about how and why your data is being used. This includes Breach Notification, Right to Access, Right to be Forgotten and Data Portability.

If you wish to contact Shakspeare Glass about your data, please email sales@shakspeareglass.co.uk

Data Protection Information

Find out about the UK Data Protection Bill.

Find out about EU General Data Projection Regulation (GDPR).

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Cookies Policy

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our websites (GoCreate.org.uk and TauntonLive.co.uk). We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Shopify

Our web store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.


Job Opportunities

We may advertise a Shakspeare Glass job vacancy on our website which you can apply for via email. We collect some basic personal information which is not shared with any other party.

Links

www.shakspeareglass.co.uk may contain links to other websites — please remember that when you click on any of these links you’re moving onto another site and that their terms, conditions and policies will apply when you are visiting their pages, and these may differ from ours.

Policy updated May 2018.